Technology is rapidly transforming professional associations. Associations are adapting innovative and better ways to serve their members by utilizing Digital Engagement, Data-Driven Decision-Making, Artificial Intelligence AI, Chatbots, Collaboration, and E-Learning platforms. Technology empowers associations to become agile and member-centric, fostering growth and relevance in a dynamic landscape. We are thrilled at the prospect of being part of this journey with your association. We consider ourselves to be the technology extensions of many associations. Following are a few use cases specific to Associations. Don’t hesitate to contact us with any questions about our technology-related services via this email: info@fuzzitech.com or by filling out the form at the bottom of this page. We love solving business problems, and our team would be thrilled to connect with you.
Industry: Non-profit
Company: Professional Association
Association Background:
The Healthcare Professional Association is an international organization representing Healthcare Professionals in Medical Imaging. With over 54,000 members, the association addresses issues relevant to patient care, publishes professional guidelines, educates healthcare professionals, and issues peer-reviewed journals.
The Engagement:
Optimize the access for its members to their highly curated knowledge base by generating context-specific content and summaries from reports, articles, journals, and other educational content.
The Solution:
Developed a platform that optimizes members’ access to their highly curated knowledge base. This platform retrieves high-quality content from authoritative sources and generates contextually aware content and summaries. The process involves analyzing the content, identifying key points, and presenting them concisely and understandably. Using API-based LLM with the association’s highly curated content, ensured accuracy and relevance without publicly exposing association sources. This solution enhanced member engagement and improved operational efficiency, leading to a more effective and successful association.
Technology:
- Azure OpenAI
- AWS
- data bricks
- Python
- React.js
Industry: Non-Profit
Company: Professional Association
Association Background:
The Healthcare Professional Association is an international organization representing Nursing Healthcare Professionals. With over 50,000 members, the association addresses issues relevant to patient care, publishes professional guidelines, educates healthcare professionals, and issues a peer-reviewed journal.
The Engagement:
The Healthcare Professional Association needed expertise to customize, provide ongoing support, and maintain its Salesforce implementation. It also required support for other packaged software installations on Salesforce. The association was grappling with long delays and high customization costs, which hindered its operations and growth.
The Solution:
One-boarded a team of Salesforce exports in days and started providing customization, maintenance, and support for various Salesforce areas, including Tableau, Data Cloud, Sales Cloud, Communities, Integration, and Einstein AI. Customized and automated various workflows natively connected data sources via Snowflake and integrated AI-powered insights into different workflows.
Technology:
- Salesforce data Cloud
- Salesforce Communities
- Salesforce Sales Cloud
- Tableau
- MuleSoft and Einstein AI